Mobile Ticketing Help
Your Phone Is Your Ticket!
We have implemented mobile ticketing to help ensure that the tickets you purchase are always legitimate.
Beginning August 29, 2022, our mobile tickets have SafeTix barcodes with a moving blue line or hologram. This leading-edge technology provides powerful fraud and counterfeit protection.
Screenshots or printouts will not work for entry to prevent fraud and counterfeit tickets. Use the Broadway San Jose app or mobile website to locate your tickets. Scroll down for more information about how to use mobile tickets and a list of Frequently Asked Questions (FAQ).
If you need to share your tickets with someone else, you must transfer the tickets to them via text or email. Click HERE for instructions on HOW TO TRANSFER.
Here are examples of what a ticket looks like with SafeTix.

SafeTix in the
Broadway San Jose App


SafeTix in the
Apple Wallet

Click on the links below for a step-by-step guide on how to view and save mobile tickets on either the Broadway San Jose app or our mobile website on your smartphone.
Questions? Click HERE to read the Mobile Ticketing FAQ.
Group Sales:
(669) 242-8558
President’s Club:
(669) 242-8560
Season Tickets:
(866) 395-2929
Mon – Fri 9 am – 5 pm
Sat 9 am – 3 pm