Accessible Viewing

The show experience: magical for everyone. We’ve taken steps to ensure that all patrons can equally experience the brilliance of Broadway San Jose —not only the captivating sights, but also the scintillating sounds, and our shows’ deeper levels of meaning.

For Season Tickets with Accessible Viewing, please email Seasontickets@broadwaysanjose.com.

Accessible Seating

Exact accessible seating locations can be purchased online via Ticketmaster. Click the accessible icon to show available seats.

Tip: Choose the wheelchair space first, then add the companion seat(s).

Accessible seating is only available in the orchestra level. In the Orchestra, Row 27 is accessible without stairs.

There is elevator access to the Balcony where Row 6 is also accessible without stairs.

If you prefer, you may also submit your accessible ticket request for any performance by
EMAIL.

ASL
Interpreted Performances

ASL interpretation will be offered for the performances listed below. To request ASL interpretation for a different performance, or for help finding accessible seats:

Email Us OR CALL US (669) 242-8555,
Monday-Friday (9am-5pm)

Please send requests for an interpreter at least 2 weeks prior to the first performance of each show. Email is the best way to reach us.

HOW THE GRINCH STOLE CHRISTMAS Nov. 28 – Dec. 3, 2023

ASL Performance on:
Saturday, Dec 2, 2023 at 2pm

Buy ASL Tickets

MAMMA MIA!
  Dec. 12 – 17, 2023

ASL Performance on:
Saturday, Dec 16, 2023 at 2pm

Buy ASL Tickets

CHICAGO
  Oct. 31 – Nov. 5, 2023

ASL Performance on:
Saturday, Feb 24, 2024 at 2pm

Tickets TBA

MEAN GIRLS Mar. 19 – 24, 2024

ASL Performance on:
Saturday, Mar 23, 2024 at 2pm

Buy ASL Tickets

PETER PAN June 25 – 30, 2024

ASL Performance on:
Saturday, June 29, 2024 at 2pm

Tickets TBA

Disney’s FROZEN Aug. 21 – Sept. 1, 2024

ASL Performance on:
Saturday, Aug 24, 2024 at 2pm

Tickets TBA

Audio Description

Audio Description will be offered for the performances listed below. This service may be utilized from ANY SEAT. Visit Audience Services to check out a listening device at no cost by leaving a driver’s license or other ID.To request Audio Description services for a different performance:

Email Us OR CALL US (669) 242-8555,
Monday-Friday (9am-5pm).

Please send requests for Audio Description at least 2 weeks prior to the first performance of each show. Email is the best way to reach us.

With Audio Description, visually impaired patrons listen to trained audio describers give live, verbal descriptions of actions, costumes, scenery, and other visual elements of the production.

HOW THE GRINCH STOLE CHRISTMAS Nov. 28 – Dec. 3, 2023

Audio Description Performance on:
Sunday, Dec. 3, 2023 at 1pm

Buy Audio Tickets

MAMMA MIA!
  Dec. 12 – 17, 2023

Audio Description Performance on:
Sunday, Dec 17, 2023 at 1pm

Buy Audio Tickets

CHICAGO
  Oct. 31 – Nov. 5, 2023

Audio Description Performance on:
Sunday, Feb. 25, 2024 at 1pm

Tickets TBA

MEAN GIRLS Mar. 19 – 24, 2024

Audio Description Performance on:
Sunday, Mar. 24, 2024 at 1pm

Buy Audio Tickets

PETER PAN June 25 – 30, 2024

Audio Description Performance on:
Sunday, June 30, 2024 at 1pm

Tickets TBA

Disney’s FROZEN Aug. 21 – Sept. 1, 2024

Audio Description Performance on:
Sunday, Aug 25, 2024 at 1pm

Tickets TBA

Closed Caption Performances

Closed Captioning will be offered for the performances listed below. This service may be utilized from ANY SEAT. A handheld phone or tablet will be required for participation.

Email Us OR CALL US (669) 242-8555,
Monday-Friday (9am-5pm)

Please send requests for Closed Caption at least 2 weeks prior to the first performance of each show. Email is the best way to reach us.

HOW THE GRINCH STOLE CHRISTMAS Nov. 28 – Dec. 3, 2023

Closed Captions Performance on:
Wednesday, Nov. 29, 2023 at 7:30pm

Buy CC Tickets

MAMMA MIA!
  Dec. 12 – 17, 2023

Closed Captions Performance on:
Wednesday, Dec. 13, 2023 at 7:30pm

Buy CC Tickets

CHICAGO
  Oct. 31 – Nov. 5, 2023

Closed Captions Performance on:
Friday, Feb. 23, 2024 at 7:30pm

Tickets TBA

MEAN GIRLS Mar. 19 – 24, 2024

Closed Captions Performance on:
Wednesday, Mar. 20, 2024 at 7:30pm

Buy CC Tickets

PETER PAN June 25 – 30, 2024

Closed Captions Performance on:
Wednesday, June 26, 2024 at 7:30pm

Tickets TBA

Disney’s FROZEN Aug. 21 – Sept. 1, 2024

Closed Captions Performance on:
Wednesday, Aug 21, 2024 at 7:30pm

Tickets TBA

Open Caption Performances

Open Captioning will be offered for the performances listed below. To request Open Caption services for a different performance, or for help finding accessible seats:

Email Us OR CALL US (669) 242-8555,
Monday-Friday (9am-5pm)

Please send requests for Open Caption at least 2 weeks prior to the first performance of each show. Email is the best way to reach us.

HOW THE GRINCH STOLE CHRISTMAS Nov. 28 – Dec. 3, 2023

Open Captions Performance on:

Sunday, Dec. 3, 2023 at 6:30pm

Buy OC Tickets

MAMMA MIA!
  Dec. 12 – 17, 2023

Open Captions Performance on:

Sunday, Dec. 17, 2023 at 6:30pm

Buy OC Tickets

CHICAGO
  Oct. 31 – Nov. 5, 2023

Open Captions Performance on:

Sunday, Feb. 25, 2024 at 6:30pm

Tickets TBA

MEAN GIRLS Mar. 19 – 24, 2024

Open Captions Performance on:

Sunday, Mar. 24, 2024 at 6:30pm

Buy OC Tickets

PETER PAN June 25 – 30, 2024

Open Captions Performance on:

Sunday, June 30, 2024 at 6:30pm

Tickets TBA

Disney’s FROZEN Aug. 21 – Sept. 1, 2024

Open Captions Performance on:

Sunday, Aug. 25, 2024 at 6:30pm

Tickets TBA

Booster Seats

Booster Seats for any performance can be found outside of every theatre door.

There is limited availability and seats are provided on a first come, first served basis. All theatre patrons, regardless of age, must have a ticket.

Age restrictions and recommendations vary by production.

Listening Devices

Comfortable headset devices that amplify all stage sounds are available free-of-charge.

Please be prepared to leave either your driver’s license or a major credit card at the Box Office, in exchange for the device.

Don’t worry, we’ll return it to you at show’s end, once the headset is returned.

Service Animals

Our theatre welcomes service animals, which are dogs and miniature horses that are trained to do work or perform tasks for a person with a disability.

Emotional support animals, comfort animals, therapy animals, and pets are not permitted.

Service animals must be leashed or harnessed at all times, and due to fire safety laws, both service animal and person with a disability will be sat on our ADA platform.