55 S. Market St., Suite 250
San Jose, CA 95113
Phone: 669-242-8555

Performances held at:
The Center For Performing Arts
255 Almaden Boulevard
San Jose, CA 95113

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How To Exchange

STEP ONE: Log into your account by visiting
https://am.ticketmaster.com/bsj/.


STEP TWO: Once logged in, click “My Tickets” at the top of the page.


STEP THREE: Select the show you want to exchange.


STEP FOUR: Click on the Exchange button at the top right.


STEP FIVE: Select the seats you wish to exchange or click Select All. Then click Continue.


STEP SIX: You will then see a list of events you can exchange into. Select the date that works for you.


STEP SEVEN: Use the interactive seating map to select your new seats. Then click Continue.

**If you have trouble viewing seats: select a section of the map, zoom in, and move the map around. This will populate the seats.


STEP EIGHT: Your new seats will display on top, and your old seats will display on the bottom. Confirm your new date and seats then click Next. If you exchanged into a higher price seat you will see the total due to on the right.


STEP NINE: Confirm your account details and select Mobile Tickets. If you exchanged into higher price tickets, you will enter your payment information here as well.


STEP TEN: Accept the terms and conditions and
click Submit Order.

Exchange Now

Safety Measures

  • Proof of vaccination required
  • Masks required for all
  • Hand sanitizer stations
  • Upgraded air filters
  • Touchless entry with mobile tickets

More Details

Group Sales:

(669) 242-8559

More Information

President’s Club:

(669) 242-8560

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Season Tickets:

(866) 395-2929

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Newsletter Signup:

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About

BSJ Logo

55 S. Market St., Suite 250
San Jose, CA 95113
Phone: 669-242-8555

Performances held at:
Center for the Performing Arts
255 Almaden Boulevard
San Jose, CA 95113

San Jose Civic Box Office:
135 W San Carlos St,
San Jose, CA 95113
Phone: 408-792-4111
Hours: Tue-Sat 12pm-5pm

Shows

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