ADA Services
The show experience: magical for everyone. We’ve taken steps to ensure that all patrons can equally experience the brilliance of Broadway San Jose —not only the captivating sights, but also the scintillating sounds, and our shows’ deeper levels of meaning.
Accessible Seating
Exact accessible seating locations can be purchased online via Ticketmaster. Click the accessible icon to show available seats.
Tip: Choose the wheelchair space first, then add the companion seat(s).
Accessible seating is only available in the orchestra level. In the Orchestra, Row 27 is accessible without stairs.
There is elevator access to the Balcony where Row 6 is also accessible without stairs.
If you prefer, you may also submit your accessible ticket request for any performance by
Email.
ASL-Interpreted Performances
ASL interpretation will be offered for the performances listed below.
Hamilton | Saturday, October 16, 2021 at 2pm
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Hamilton | Saturday, October 30, 2021 at 2pm
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Hairspray
Saturday, November 27, 2021 at 2pm
On Sale TBA
Roald Dahl’s Charlie and the Chocolate Factory
Saturday, January 22, 2022 at 2pm
On Sale TBA
RENT 25TH Anniversary Farewell Tour
Saturday, April 9, 2022 at 2pm
On Sale TBA
Tootsie
Saturday, April 23, 2022 at 2pm
On Sale TBA
Dear Evan Hansen
Saturday, June 11, 2022 at 2pm
On Sale TBA
1776
Saturday, May 20, 2023 at 2pm
On Sale TBA
To request ASL interpretation for a different performance, or for help finding accessible seats:
Email Us
OR CALL US
(669) 242-8555, Monday-Friday (9am-5pm)
Please allow at least 2 weeks advance notice when requesting an interpreter.
Email is the best way to reach us.
Audio Description
Audio Description will be offered for the performances listed below. This service may be utilized from ANY SEAT.
Hamilton | Sunday, October 17, 2021 at 1pm
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Hamilton | Sunday, October 24, 2021 at 1pm
Purchase Today!
Hairspray
Sunday, November 28, 2021 at 1pm
On Sale TBA
Roald Dahl’s Charlie and the Chocolate Factory
Sunday, January 23, 2022 at 1pm
On Sale TBA
Tootsie
Sunday, April 24, 2022 at 1pm
On Sale TBA
Dear Evan Hansen
Sunday, June 12, 2022 at 1pm
On Sale TBA
1776
Sunday, May 21, 2023 at 1pm
On Sale TBA
Visit Audience Services to check out a listening device at no cost by leaving a driver’s license or other ID.
To request Audio Description services for a different performance:
Email Us OR CALL US (669) 242-8555, Monday-Friday (9am-5pm)
When requesting Audio Description, please allow at least 2 weeks advance notice. Email is the best way to reach us.
With Audio Description, visually impaired patrons listen to trained audio describers give live, verbal descriptions of actions, costumes, scenery, and other visual elements of the production.
Open Caption Performances
Open Captioning will be offered for the performances listed below.
Hamilton | Sunday, October 17, 2021 at 7pm
Purchase Today!
Hairspray
Sunday, November 28, 2021 at 6:30pm
On Sale TBA
The Simon and Garfunkel Story
Wednesday, January 12, 2022 at 6:30pm
On Sale TBA
Roald Dahl’s Charlie and the Chocolate Factory
Sunday, January 23, 2022 at 6:30pm
On Sale TBA
Tootsie
Sunday, April 24, 2022 at 6:30pm
On Sale TBA
Dear Evan Hansen
Sunday June 12, 2022 at 6:30pm
On Sale TBA
1776
Sunday, May 21, 2023 at 6:30pm
On Sale TBA
To request Open Caption services for a different performance, or for help finding accessible seats:
Email Us OR CALL US (669) 242-8555, Monday-Friday (9am-5pm)
When requesting Open Caption services, please allow at least 2 weeks advance notice. Email is the best way to reach us.
Booster Seats
Booster Seats for any performance can be found outside of every theatre door.
There is limited availability and seats are provided on a first come, first served basis. All theatre patrons, regardless of age, must have a ticket.
Age restrictions and recommendations vary by production.
Listening Devices
Comfortable headset devices that amplify all stage sounds are available free-of-charge.
Please be prepared to leave either your driver’s license or a major credit card at the Box Office, in exchange for the device.
Don’t worry, we’ll return it to you at show’s end, once the headset is returned
Service Animals
Our theatre welcomes service animals, which are dogs and miniature horses that are trained to do work or perform tasks for a person with a disability.
Emotional support animals, comfort animals, therapy animals, and pets are not permitted.
Service animals must be leashed or harnessed at all times, and due to fire safety laws, both service animal and person with a disability will be sat on our ADA platform.
About
55 S. Market St., Suite 250
San Jose, CA 95113
Phone: 669-242-8555
Performances held at:
Center for the Performing Arts
255 Almaden Boulevard
San Jose, CA 95113
San Jose Civic Box Office:
135 W San Carlos St,
San Jose, CA 95113
Phone: 408-792-4111
Hours: Tue-Sat 12pm-5pm
