Broadway San Jose Ticket Buyer Assurance Program is available for all Broadway San Jose events in 2020 and 2021.
Our goal is to provide you with the assurance to give you purchase confidence for Season Ticket Packages and Single Tickets to all Broadway San Jose events.
Our commitment to you is:
- If your event is postponed or rescheduled, we will automatically move your tickets to the new performance date(s). If you are unable to attend the new dates, we will work with you to find a solution, including a refund.
- Your health is vital — if you are in a high-risk group or if you have been ill with a high temperature at any time in the two weeks prior to your performance, just let us know, and we will be happy to welcome you back when you are feeling better. Until then, we will work with you to exchange your tickets or credit your account for a future performance or show.
- If your event is canceled for any reason, including local and state government restrictions, we will always exhaust every option possible, including show-to-show exchanges, account credit to be used for future show purchases or refunds upon request.