Our Broadway San Jose
Safe and Clean Commitment
Updated March 30, 2022
Broadway San Jose asks our audiences to join with us in providing the safest space possible for patrons, cast, crew, and staff.
Effective April 1, 2022, COVID-19 vaccinations are highly recommended but not required. However, all persons must continue to wear a face covering at all times when indoors regardless of vaccination status. Types of face coverings not allowed: gaiters, bandanas, and masks with valves.
Exemptions to the mask requirements include:
- Patrons who are actively eating or drinking.
- Patrons with a medical condition, mental health condition, or disability that prevents wearing a mask.
- Patrons who are hearing impaired, or communicating with a person who is hearing impaired, where the ability to see the mouth is essential for communication.
Children under 5 will not be permitted in the theater.
Frequently Asked Questions
ADDITIONAL SAFE AND CLEAN INFORMATION
As Broadway San Jose looks to our future reopening, the health and safety of our Patrons and our Community is the highest priority. Our Broadway San Jose Safe and Clean Commitment was designed to enhance safety and minimize risk for our Patrons, the Cast, Crew and Performers of the national tours we host, and all of our Broadway San Jose Team Members. It ensures the hygiene and sanitation practices of our Theatres meet or exceed regulatory requirements and the recommendations of the Santa Clara County Department of Public Health. This commitment also includes new cleanliness protocols that meet or exceed our already rigorous standards.
By closely monitoring industry and government guidance regarding the COVID-19 virus, including information supplied by the California Department of Public Health, Centers for Disease Control and Prevention and the Santa Clara County Department of Public Health, we are implementing additional guidelines and procedures for personal protection, ventilation, and cleaning with an emphasis on the prevention of transmission of respiratory illnesses.
These protocols are based on the most current information available for the live entertainment venue industry, as well as other pertinent industries. As we move forward, we will continue to monitor guidelines from the CDC, state and county, for the latest public health guidance to continually update these procedures.
Our Broadway San Jose Safe and Clean Commitment covers all of the lobbies, seating areas, stage, backstage, concession areas, and administrative offices at Broadway San Jose.
Examples of our enhanced health and safety protocols are:
• Request that guests and staff to stay home if they are feeling ill
• Enhanced air filtration utilizing MERV 13 filters and maximizing outside air
• Easy access to handwashing facilities and hand sanitizers for guests and staff members
• Training for all staff members on safe and clean procedures including frequent cleaning and monitoring of all high-touch areas before, during, and after show.