55 S. Market St., Suite 250
San Jose, CA 95113
Phone: 669-242-8555

Performances held at:
The Center For Performing Arts
255 Almaden Boulevard
San Jose, CA 95113

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Safe & Clean Commitment

Our Broadway San Jose
Safe and Clean Commitment

Updated Nov. 19, 2021

Broadway San Jose and per City of San Jose Order, effective September 20, 2021, asks our audiences to join with us in providing the safest space possible for patrons, cast, crew, and staff as we again raise the curtain in the room where it happens. Our updated COVID-19 policy requires ticketholders to be fully vaccinated against COVID-19. “Fully vaccinated” means your performance is at least 14 days after your final vaccine dose. To enter the theatre, please bring a photo ID and proof of vaccination, either your physical vaccination card, a picture of your vaccination card, or a digital vaccination record. All California residents may request a digital vaccination record at MyVaccineRecord.cdph.ca.gov. Photo ID for patrons under 16 is not required.

UPDATED – EXEMPTED PATRONS

Exempted patrons will be asked to show proof of exemption with a valid ID at the Main Entrance.

CHILDREN UNDER 12

Children under age 12 who are not fully vaccinated must provide proof of a negative molecular COVID-19 test (RT-PCR or NAAT) taken within 3 days prior to entering the theatre. For example, if your performance is on a Friday, you must get tested on or after Tuesday. “Fully vaccinated” means your performance is at least 14 days after your final vaccine dose. If your child has only received one shot or they don’t meet the 14 days requirement, they will still need to provide a negative molecular COVID-19 test (RT-PCR or NAAT).

Children under age 12 will not be asked for a valid ID. Children under 5 will not be admitted to the theatre. Please note that Broadway San Jose requires the negative molecular COVID-19 test. 

MEDICAL (see FAQ)

Medical exemptions must be in writing, include the person’s name, and be signed by a medical professional. In order to be admitted to an event with a medical exemption, a person must also have a negative molecular COVID-19 test (RT-PCR or NAAT) result within 3 days prior to the event. For example, if your performance is on a Friday, you must get tested on or after Tuesday.

RELIGIOUS (see FAQ

Religious exemptions must be in writing with the person’s name. In order to be admitted to an event with a religious exemption, a person must also have a negative molecular COVID-19 test (RT-PCR or NAAT) result within 3 days prior to the event. For example, if your performance is on a Friday, you must get tested on or after Tuesday.

MASKS

Masks are required for all ticketholders, regardless of vaccination status. Masks must be worn at all times, except when actively eating or drinking in designated areas.

This vaccination policy is in effect until further notice. This policy is subject to change. 
Please find our latest policy updates here: BroadwaySanJose.com/SafeAndClean

CLICK HERE TO SCHEDULE AN APPOINTMENT FOR A PCR TEST IN SANTA CLARA COUNTY

CLICK HERE TO SCHEDULE AN APPOINTMENT FOR A PCR or RAPID MOLECULAR TEST AT A CityHealth LOCATION.

The Rapid Molecular test results are ready in 2 hours. The PCR test results are ready in 30 hours. Please verify the tests available at your desired location prior to making an appointment.


ADDITIONAL SAFE AND CLEAN INFORMATION


As Broadway San Jose looks to our future reopening, the health and safety of our Patrons and our Community is the highest priority.  Our Broadway San Jose Safe and Clean Commitment was designed to enhance safety and minimize risk for our Patrons, the Cast, Crew and Performers of the national tours we host, and all of our Broadway San Jose Team Members. It ensures the hygiene and sanitation practices of our Theatres meet or exceed regulatory requirements and the recommendations of the Santa Clara County Department of Public Health. This commitment also includes new cleanliness protocols that meet or exceed our already rigorous standards.

By closely monitoring industry and government guidance regarding the COVID-19 virus, including information supplied by the California Department of Public Health, Centers for Disease Control and Prevention and the Santa Clara County Department of Public Health, we are implementing additional guidelines and procedures for personal protection, ventilation, and cleaning with an emphasis on the prevention of transmission of respiratory illnesses.

These protocols are based on the most current information available for the live entertainment venue industry, as well as other pertinent industries. As we move forward, we will continue to monitor guidelines from the CDC, state and county, for the latest public health guidance to continually update these procedures.

Our Broadway San Jose Safe and Clean Commitment covers all of the lobbies, seating areas, stage, backstage, concession areas, and administrative offices at Broadway San Jose.

Examples of our enhanced health and safety protocols are:

•          Request that guests and staff to stay home if they are feeling ill

•          Enhanced air filtration utilizing MERV 13 filters and maximizing outside air

•          Easy access to handwashing facilities and hand sanitizers for guests and staff members

•          Training for all staff members on safe and clean procedures including frequent cleaning and monitoring of all high-touch areas before, during, and after show.


To find a COVID-19 vaccination site near you, CLICK HERE.

  • Where can I get a PCR Test?

    CLICK HERE to schedule an appointment for a PCR Test in Santa Clara County.

    CLICK HERE to schedule an appointment for a PCR or Rapid Molecular test at a CityHealth location. The Rapid Molecular test results are ready in 2 hours. The PCR test results are ready in 30 hours. Please verify the tests available at your desired location prior to making an appointment.

  • What does “Fully Vaccinated” mean?

    “Fully Vaccinated” means that your performance is at least 14 days after your final vaccine dose.

  • What type of vaccination proof do I need?

    You can either bring your physical vaccination card, a picture of your vaccination card, or a digital vaccination record. We ask that you bring a photo ID as well. All California residents may request a digital vaccination record at MyVaccineRecord.cdph.ca.gov. Photo ID for patrons under 16 is not required.

  • What types of COVID-19 tests are accepted?

    Only molecular tests (RT-PCR or NAAT) will be accepted. Please visit this FDA fact sheet for more information about the different types of COVID-19 tests.

  • What if I am unable to present proof of vaccination?

    Guests under age 12 or those who cannot be vaccinated due to medical reasons or due to a sincerely held religious belief may request for an exemption by providing the required documents listed in the above section.

  • Do I still need to wear a mask?

    YES. Masks are required for all ticketholders, regardless of vaccination status. Masks must be worn at all times, except when eating or drinking in designated areas.

  • What types of masks are acceptable to wear?

  • Why is BROADWAY SAN JOSE requiring vaccinations and masks?

    After consulting with the SJ County Department of Public Health regarding the severity of the current COVID-19 situation and Delta variant surge, Broadway San Jose has determined that additional safety measures to keep patrons, staff and performers safe are appropriate. Vaccinations remain the most powerful tool that we have to ensure safety for all.

Safety Measures

  • Proof of vaccination required
  • Masks required for all
  • Hand sanitizer stations
  • Upgraded air filters
  • Touchless entry with mobile tickets

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(669) 242-8559

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(669) 242-8560

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(866) 395-2929

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55 S. Market St., Suite 250
San Jose, CA 95113
Phone: 669-242-8555

Performances held at:
Center for the Performing Arts
255 Almaden Boulevard
San Jose, CA 95113

San Jose Civic Box Office:
135 W San Carlos St,
San Jose, CA 95113
Phone: 408-792-4111
Hours: Tue-Sat 12pm-5pm

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