This is where you can find information about our season, theatre and ticket exchange information. Please also note that Broadway San Jose offers Season Ticket holders a special price for additional tickets. If you have friends or family you would like to introduce to Broadway San Jose, you can take advantage of this exclusive benefit during “Subscriber Courtesy days” before seats are released to the general public.

MY BROADWAY SAN JOSE ACCOUNTYour personalized online resource. It’s Easy To Get To Your Account 

Step #1 Click here 

Step #2 Log into your ‘MY BROADWAY SAN JOSE ACCOUNT’ with your Account ID and Password. If you cannot locate this information, call Season Ticket Services at 866-395-2929  

Step #3 View your schedule dates and seat locations, update your profile, and purchase additional tickets to Broadway San Jose events.

DO WE HAVE YOUR EMAIL?In order to provide you with the fastest possible notification, new events, urgent changes or other important information, we need your current email address. Please update your ‘MY BROADWAY SAN JOSE ACCOUNT’ or contact us at: Seasontix@Broadwaysanjose.com or 866-395-2929.TICKET   

EXCHANGE AND ADDITIONAL PURCHASE INFORMATIONTo Exchange Tickets:All exchanges are based on availability. Exchange Requests must be received no later than 24 hours prior to the originally scheduled performance, or be completed by 5:00pm on Friday evening for Saturday and Sunday performances. Exchanges may be only made within the same production and upgrade fees may apply. 

By PhoneSimply call the Season Ticket Holder Hotline (866) 395-2929. $3.00 per phone call fee applies. 

In PersonExchange tickets at the TSJ Ticketing Box Office at the City National Civic during business hours (10am-5pm, Monday through Friday).TSJ Ticketing135 West San Carlos St.San Jose, CA 951134 08-792-4571

By Mail– Enclose your tickets with a detailed note to:

Broadway San Jose Ticket Exchange

P.O. Box 122911

San Diego, CA 92112-2911


To Purchase Additional Tickets:Call (866)395-2929 or visit the TSJ Ticketing Box Office during Season Ticket Courtesy Days. 

 *Note: After Courtesy Days, the inventory available to subscribers will be very limited due to single ticket sales, please contact us during Courtesy Days for the best seating options.MISSED SHOW POLICYALL ticket exchanges MUST be made at least 24 hours prior to the performance (or, by 5pm on Friday for Saturday and Sunday performances). If you have missed your regularly scheduled performance, we will make every effort to arrange for you to see another performance of the same production. Bring your unused tickets to the box office at the San Jose Center for the Performing Arts 20 minutes prior to the performance you wish to attend. Based on availability, the box office will attempt to arrange alternate seating for that show. Your replacement tickets will almost certainly be in the Balcony.Please note: “Missed Show” seating is based on availability and is not guaranteed. This will not be offered for every show or performance. Please call ahead to check availability of the performance you are considering attending. 


Broadway San Jose General Offices:
408 N. Almaden Boulevard
San Jose, CA 95110

Theatre Ticket Offices:
TSJ Ticketing
135 West San Carlos St.
San Jose, CA 95113

Monday-Friday: 10am-5pm
Saturday & Sunday: Closed

*TSJ Ticketing is located at the City National Civic. (For Directions visit CityNationalCivic.com).